FREQUENTLY ASKED QUESTIONS
What do I have to do to reserve my appointments?
In order for us to book and hold the appointments you require for yourself and your wedding party, please fill out the online form with the service details, read and sign the contract and provide credit card information in order to run the deposit.
If I have a small party, do I still need to pay the deposit? And, can I make my deposit by check?
Yes, you do need to pay the deposit in order to reserve the appointments. We will refund you any remaining balance after you have received your services. We accept check and credit card.
Can you come to my house or hotel to do hair and makeup?
Yes, we offer all of the services on our menu at the convenience of your home or hotel. There is an additional travel fee for all the services performed outside the salon of double the prices listed in our website.
Do you do Sunday weddings?
The salon is closed on Sundays, but we do open for wedding parties. There is an additional 50% charge for any service performed on a Sunday.
Do I have to book a hair and makeup trial? When is a good time?
Yes, we strongly recommend you visit the salon prior to your wedding day for a hair and makeup trial. It will give you the opportunity to communicate and consult with your stylist and makeup artist in order to find the perfect look. This makes for a much smoother wedding day! The trials are separate services and are not included in the price of wedding day hair and makeup.
The best time for your trials depends on your schedule and how far in advance you are visiting to the island before the wedding. The day of the rehearsal dinner is a great opportunity to come in for your trials, and then our stylists can change the look a bit so you are ready for your event.
Can I do more than one trial?
Yes, if you’d like to try a different look, you can come in for another trial. However, additional trials are separate services and will incur additional charges.
Could my mother and sisters come in for a trial as well?
Yes, any family member or wedding party member is welcome to come in for a trial. The cost of their trials will be the same as the services they are requesting for the day of the wedding; additional charge is possible.
What type of makeup does your makeup artist use?
All of our makeup artists use high definition makeup for wedding parties. Our salon makeup also carries Vapour Organic, a luxurious makeup line made entirely of certified organic plans, minerals and vitamins. Learn more about Vapour Organic.
Could I bring my photographer and/or videographer while we are getting ready at the salon?
We understand the importance of capturing every single moment of your wedding day! In order to provide a comfortable environment for our clients and staff members, we request that your photographer and/or videographer to be in the salon for a maximum of 30 minutes. Please inform the management in advance when they plan to arrive in order to coordinate with other wedding parties in the salon that day.
Can I bring refreshments for my wedding party while we are getting ready at the salon?
At the salon we offer coffee, tea, sparkling and water. You are welcome to bring refreshments or any other beverage of your choice. Please inform the management in advance.